Professional Fire Alarm Servicing for Supported Housing Providers
We provide professional fire alarm servicing for supported housing providers, helping ensure fire detection and alarm systems are appropriately inspected, tested and maintained.
Whether you manage a single supported housing property or a larger portfolio, our fire alarm servicing helps you maintain your systems, identify faults and keep clear records of testing and maintenance.
Fire alarm servicing is the inspection, testing and maintenance of a property’s fire detection and fire alarm system to help ensure it remains in effective working order.
Depending on the system installed, fire alarm servicing can include checks of:
• Fire alarm control and indicating equipment
• Automatic fire detectors
• Manual call points
• Sounders and visual alarm devices
• Batteries and power supplies
• Other relevant fire alarm system components
Regular inspection and testing can help identify faults, damage, contamination, battery problems and other issues that could affect the operation of the fire alarm system.
For supported housing providers, the type of fire detection and alarm system required will depend on the property, its use, occupancy, fire strategy and fire risk assessment.
A functioning fire alarm system can provide an early warning of fire, giving residents, staff and visitors more time to respond and evacuate safely.
This is particularly important in supported housing, where residents may have mobility difficulties, additional support needs or other circumstances that could affect how they respond to a fire.
That’s why for supported housing providers managing multiple properties, a consistent programme of fire alarm servicing can also make it easier to monitor systems, identify faults, arrange remedial work and maintain clear records across the property portfolio.
Fire alarm servicing should form part of a property’s wider fire safety management arrangements, alongside the appropriate fire risk assessment and other fire safety measures.
Our fire alarm servicing is carried out with reference to the applicable fire safety legislation, British Standards and guidance, including:
• Regulatory Reform (Fire Safety) Order 2005
• Fire Safety Act 2021
• Fire Safety (England) Regulations 2022
• BS 5839-1:2025
• BS 5839-6
We are the UK’s only dedicated compliance service focused entirely on supported housing providers. We provide practical, dependable compliance support built around the needs of supported housing providers.
We specialise in supported housing compliance, providing end-to-end compliance services for supported housing providers, landlords and housing organisations across the UK. From one property to a nationwide portfolio, you’ll have one trusted compliance partner.
Our assessors are DBS checked and trained to Safeguarding Level 3, giving supported housing providers confidence that every site visit is carried out professionally, responsibly and with an understanding of vulnerable resident environments.
Based in Manchester, we provide supported housing compliance services across the UK, with a particular focus on Greater Manchester and the wider North West. Wherever your properties are located, we’re ready to help.
Our compliance reports are written in plain English, with clear findings, practical recommendations and documentation that’s ready to use. No unnecessary jargon, just reports that help you act quickly and stay compliant.
We help supported housing providers stay ahead of renewals, inspections and compliance deadlines with proactive reminders, dependable communication and a responsive team that keeps everything on track.
We coordinate your compliance services in one place, reducing administration, saving time and making property compliance easier to manage, so you can focus on supporting your residents.
“We use The Compliance Company for all of our Supported Housing properties, and have been delighted with the service they provide.
They deal with all of our annual certificates to ensure we are always compliant, we are provided with a folder of all of our up to date certificates and have signed up to their monthly direct direct package so we can manage our cashflow better.
Great service for supported housing or care providers looking for a single point of accountability on their properties”
“I have used Ryan and his team on several occasions for various property Compliance Certificates, both as a private landlord and as a Supported Housing organisation.
His communication is excellent, and Certificates are received within a timely manner, no ridiculously long waits for appointments, and he is as flexible as possible should an urgent requirement occur.”
“Great service and report issued very quickly. As a landlord we would highly recommend to other landlords.“
We provide Fire Alarm Servicing across the UK for supported housing providers, care providers, managing agents, nominated individuals, and responsible persons, delivering compliance services that help keep residents safe and organisations compliant.
Our surveyors regularly work across:
• Greater Manchester (Manchester, Salford, Bolton, Stockport, Oldham, Rochdale, Bury, Tameside, Trafford, Wigan)
• Merseyside (Liverpool, Wirral, St Helens, Southport, Knowsley, Sefton)
• Cheshire (Chester, Warrington, Crewe, Macclesfield, Northwich, Ellesmere Port, Wilmslow)
• Lancashire (Preston, Blackburn, Blackpool, Burnley, Accrington, Rossendale, Chorley, Lancaster)
• West Yorkshire (Leeds, Bradford, Wakefield, Huddersfield, Halifax, Dewsbury, Batley)
• South Yorkshire (Sheffield, Doncaster, Rotherham, Barnsley)
• North Yorkshire (York, Harrogate, Scarborough, Ripon, Selby, Skipton)
• East Midlands (Derby, Nottingham, Leicester, Derbyshire, Nottinghamshire, Leicestershire)
• Staffordshire (Stoke-on-Trent, Stafford, Tamworth, Newcastle-under-Lyme, Burton upon Trent)
• West Midlands (Birmingham, Coventry, Wolverhampton, Solihull, Walsall, Dudley, Sandwell)
• North East (Newcastle, Sunderland, Gateshead, Middlesbrough, Darlington, Durham)
• East Anglia (Cambridge, Norwich, Ipswich, Peterborough)
• Greater London (Central, North, South, East, West London)
• Kent (Maidstone, Canterbury, Medway, Ashford, Dartford, Tunbridge Wells)
• Surrey (Guildford, Woking, Reigate, Epsom, Redhill)
• Essex (Chelmsford, Colchester, Basildon, Southend-on-Sea, Harlow)
• South Coast (Hampshire, Sussex, Portsmouth, Southampton, Brighton, Eastbourne)
• South West (Bristol, Devon, Cornwall, Somerset, Gloucestershire, Plymouth, Exeter, Bath, Gloucester, Cheltenham, Taunton)
• South Wales (Cardiff, Newport, Swansea, Bridgend, Merthyr Tydfil)
• Scotland (Glasgow, Edinburgh, Aberdeen, Dundee, Stirling, Perth)
The recommended servicing frequency depends on the type of fire alarm system installed and the requirements of the property.
For Grade A fire alarm systems, six-monthly inspection and servicing by a competent person is recommended. For Grade D systems, the maintenance and testing arrangements are different and should follow the applicable British Standard, manufacturer’s instructions and the property’s fire risk assessment.
For supported housing, government guidance recommends six-monthly servicing and preventive maintenance by a competent person for relevant sleeping accommodation fire-warning and automatic detection systems.
Where a fire alarm system is provided as part of the fire safety arrangements for a supported housing property, it needs to be appropriately maintained.
The Regulatory Reform (Fire Safety) Order 2005 requires relevant fire safety measures to be maintained in an efficient state, in efficient working order and in good repair.
The specific servicing and maintenance arrangements will depend on the property, its fire safety arrangements and the type of fire alarm system installed.
Fire alarm servicing involves inspecting, testing and maintaining the fire detection and alarm system.
Depending on the system installed, this can include checking the control panel, detectors, manual call points, sounders, visual alarm devices, batteries, power supplies and other relevant components.
Any fault identified during servicing should be investigated and appropriate remedial action taken.
Depending on the issue, this may involve repairing or replacing a faulty component or carrying out further investigation to determine the appropriate solution.
Where a fault affects the operation of the fire alarm system, appropriate temporary fire safety measures may also need to be considered while the issue is being resolved.
Yes, potentially. These services address different aspects of fire safety.
A Fire Risk Assessment considers the wider fire risks within a supported housing property, including the building, its use, occupancy and the people who may be at risk. Fire alarm servicing focuses specifically on inspecting, testing and maintaining the fire detection and alarm system.
We regularly help supported housing providers manage both as part of their wider fire safety responsibilities.
Find out more about our Fire Risk Assessments.
Fire alarm servicing and emergency lighting work together as part of a property’s wider fire safety arrangements, but they perform different functions.
A fire alarm system is designed to detect fire and provide an appropriate warning, giving residents, staff and visitors time to respond and evacuate. Emergency lighting is designed to provide illumination when normal lighting fails, helping people find and use escape routes and locate important safety equipment such as fire alarm call points.
So, having your fire alarm serviced does not replace the need to inspect, test and maintain emergency lighting where it forms part of the property’s fire safety arrangements.
For supported housing providers, maintaining both systems can help ensure that people are warned of a fire and can safely navigate the building if normal lighting is unavailable.
We regularly help supported housing providers manage both services across their properties.
Find out more about our Emergency Light Servicing.
PAT testing and fire alarm servicing cover different areas of electrical and fire safety, but both can form part of a supported housing provider’s wider fire safety arrangements.
Fire alarm servicing focuses on the fire detection and alarm system, helping ensure it is appropriately inspected, tested and maintained. PAT testing focuses on portable and transportable electrical equipment, helping identify electrical safety defects that could present a risk of electric shock or fire.
This is particularly relevant in supported housing, where portable electrical appliances can be one of the potential sources of electrical and fire risk. Government fire-safety guidance for sleeping accommodation recommends that portable electrical equipment is visually inspected and undergoes PAT testing at intervals appropriate to the equipment and how frequently it is used.
PAT testing does not replace fire alarm servicing, and fire alarm servicing does not replace PAT testing. They address different risks and can work together as part of a property’s wider electrical and fire safety management.
We regularly help supported housing providers manage both services across their properties.
Find out more about our PAT Testing.
Yes. We provide fire alarm servicing for supported housing providers managing individual properties and larger portfolios.
We can coordinate servicing across multiple locations and provide clear records to help you maintain a consistent approach to fire alarm maintenance across your supported housing portfolio.
We help you identify what could put your residents at risk and give you a clear plan to make your property safer.
Our assessments are carried out in line with the Regulatory Reform (Fire Safety) Order 2005, the Fire Safety Act 2021, PAS 79-1:2020 (care homes and non-domestic premises) and BS 9792:2025 (supported housing, HMOs and residential dwellings).
With practical, straightforward reporting, you’ll know exactly what needs to be done, feel confident you’re covered and be ready for any inspection.
We help you find out whether asbestos is present in your property and manage it properly.
Our surveys are conducted under the Control of Asbestos Regulations 2012 and follow HSG264 guidance, meaning your Management Survey or Refurbishment/Demolition Survey meets the legal standard required for supported housing and care properties.
With clear, practical reporting, your residents are protected, your contractors are safe and you have the documentation to prove you’ve done things right.
We help you protect vulnerable residents from the serious health risks of Legionella and put a clear water safety plan in place.
Our assessments follow HSE L8 ACOP, HSG274 and BS 8580-1:2019, which are the core standards that define how Legionella risk must be identified and controlled in residential and care settings.
With a thorough assessment and tailored Scheme of Control, your water systems stay safe, monitored and compliant all year round.
We provide professional PAT Testing (Portable Appliance Testing) for supported housing providers, helping you keep portable electrical equipment safe and appropriately maintained.
Our PAT testing service identifies damaged or faulty appliances through visual inspections and appropriate electrical testing, helping reduce the risk of electric shock, electrical faults and fire.
With clear reporting across your properties, we help you maintain a consistent approach to portable electrical equipment safety and compliance.
We provide professional Energy Performance Certificates (EPCs) for supported housing providers, helping you understand the energy efficiency of your properties.
Our EPC assessments provide an A–G energy efficiency rating and recommendations for potential improvements, giving you a clear picture of your property’s energy performance and helping you meet applicable energy-efficiency requirements.
We provide professional Emergency Lighting Servicing for supported housing providers, helping you maintain emergency lighting systems across your properties.
Our servicing includes the inspection, testing and maintenance of emergency lighting systems, helping ensure escape routes and other areas have appropriate illumination when normal lighting fails.
We provide professional Gas Safety services for supported housing providers, helping you maintain safe gas appliances, fittings and flues across your properties.
Our annual gas safety checks are carried out by Gas Safe registered engineers in accordance with the Gas Safety (Installation and Use) Regulations 1998, helping identify safety issues and maintain clear records of the checks completed.
Identify damp, mould and moisture issues before they become bigger property problems. Our surveys help supported housing providers understand the condition of their properties and document findings clearly.
Our non-intrusive assessments use visual inspection, photographic evidence and moisture-meter readings to identify potential causes and recommend appropriate next steps.
We carry out assessments with reference to the Housing Act 2004 and HHSRS, supporting providers where applicable in responding to their responsibilities under Awaab’s Law.
Give us a call or drop us a message on WhatsApp. Tell us a bit about your property and requirements, and our team will be happy to get back to you with a fast quote.
