Professional EPC assessments for supported housing providers, helping you understand the energy performance of your properties and meet applicable energy-efficiency requirements.
Whether you manage a single supported housing property or a larger portfolio, our EPC service provides a straightforward way to assess the energy performance of your properties and identify opportunities for improvement.
An Energy Performance Certificate (EPC) provides an energy efficiency rating for a property, ranging from A to G, with A being the most energy efficient and G being the least.
An EPC assesses the property’s energy performance by looking at factors such as insulation, heating systems, hot water, windows, lighting and the construction of the property. It provides an indication of how energy efficient the property is and includes recommendations for potential improvements.
For supported housing providers, EPCs can provide valuable information about the energy performance of individual properties and help identify opportunities to improve energy efficiency across a wider housing portfolio.
An EPC is generally valid for 10 years. However, a new EPC may be required sooner in certain circumstances, such as when a property is sold, let or otherwise falls within circumstances where an EPC is legally required. A new EPC can also be obtained following significant energy-efficiency improvements to provide an up-to-date assessment of the property’s performance.
Keeping EPC information up to date can help supported housing providers monitor the energy efficiency of their properties, plan improvements and understand which properties may require further attention.
Energy efficiency can have a significant impact on the comfort, running costs and overall condition of a property.
For supported housing providers, understanding the energy performance of properties can help identify homes that may be more difficult or expensive to heat, highlight potential improvements and support longer-term property management.
There is also an increasing focus on energy efficiency within social housing. In England, new requirements mean that social rented properties will need to achieve an EPC C or equivalent by 1 April 2030, unless a valid exemption applies.
Having accurate and up-to-date EPC information can therefore help supported housing providers understand their current position, plan improvements and prepare for applicable energy-efficiency requirements.
The exact requirements can vary depending on the type, ownership and legal status of a property, so providers should consider the requirements that apply to their individual properties.
Our EPC assessments are carried out by qualified energy assessors and are completed in accordance with the applicable legislation, regulations and government requirements.
These include:
• Energy Performance of Buildings Regulations
• Minimum Energy Efficiency Standards (MEES)
• Decent Homes Standard
• Building Regulations – Part L
We are the UK’s only dedicated compliance service focused entirely on supported housing providers. We provide practical, dependable compliance support built around the needs of supported housing providers.
We specialise in supported housing compliance, providing end-to-end compliance services for supported housing providers, landlords and housing organisations across the UK. From one property to a nationwide portfolio, you’ll have one trusted compliance partner.
Our assessors are DBS checked and trained to Safeguarding Level 3, giving supported housing providers confidence that every site visit is carried out professionally, responsibly and with an understanding of vulnerable resident environments.
Based in Manchester, we provide supported housing compliance services across the UK, with a particular focus on Greater Manchester and the wider North West. Wherever your properties are located, we’re ready to help.
Our compliance reports are written in plain English, with clear findings, practical recommendations and documentation that’s ready to use. No unnecessary jargon, just reports that help you act quickly and stay compliant.
We help supported housing providers stay ahead of renewals, inspections and compliance deadlines with proactive reminders, dependable communication and a responsive team that keeps everything on track.
We coordinate your compliance services in one place, reducing administration, saving time and making property compliance easier to manage, so you can focus on supporting your residents.
“We use The Compliance Company for all of our Supported Housing properties, and have been delighted with the service they provide.
They deal with all of our annual certificates to ensure we are always compliant, we are provided with a folder of all of our up to date certificates and have signed up to their monthly direct direct package so we can manage our cashflow better.
Great service for supported housing or care providers looking for a single point of accountability on their properties”
“I had a great experience with this company for my EPC report.
They were quick to respond and arranged the assessment promptly. I would definitely recommend.”
“Great service and report issued very quickly. As a landlord we would highly recommend to other landlords.“
We provide EPCs across the UK for supported housing providers, care providers, managing agents, nominated individuals, and responsible persons, delivering compliance services that help keep residents safe and organisations compliant.
Our surveyors regularly work across:
• Greater Manchester (Manchester, Salford, Bolton, Stockport, Oldham, Rochdale, Bury, Tameside, Trafford, Wigan)
• Merseyside (Liverpool, Wirral, St Helens, Southport, Knowsley, Sefton)
• Cheshire (Chester, Warrington, Crewe, Macclesfield, Northwich, Ellesmere Port, Wilmslow)
• Lancashire (Preston, Blackburn, Blackpool, Burnley, Accrington, Rossendale, Chorley, Lancaster)
• West Yorkshire (Leeds, Bradford, Wakefield, Huddersfield, Halifax, Dewsbury, Batley)
• South Yorkshire (Sheffield, Doncaster, Rotherham, Barnsley)
• North Yorkshire (York, Harrogate, Scarborough, Ripon, Selby, Skipton)
• East Midlands (Derby, Nottingham, Leicester, Derbyshire, Nottinghamshire, Leicestershire)
• Staffordshire (Stoke-on-Trent, Stafford, Tamworth, Newcastle-under-Lyme, Burton upon Trent)
• West Midlands (Birmingham, Coventry, Wolverhampton, Solihull, Walsall, Dudley, Sandwell)
• North East (Newcastle, Sunderland, Gateshead, Middlesbrough, Darlington, Durham)
• East Anglia (Cambridge, Norwich, Ipswich, Peterborough)
• Greater London (Central, North, South, East, West London)
• Kent (Maidstone, Canterbury, Medway, Ashford, Dartford, Tunbridge Wells)
• Surrey (Guildford, Woking, Reigate, Epsom, Redhill)
• Essex (Chelmsford, Colchester, Basildon, Southend-on-Sea, Harlow)
• South Coast (Hampshire, Sussex, Portsmouth, Southampton, Brighton, Eastbourne)
• South West (Bristol, Devon, Cornwall, Somerset, Gloucestershire, Plymouth, Exeter, Bath, Gloucester, Cheltenham, Taunton)
• South Wales (Cardiff, Newport, Swansea, Bridgend, Merthyr Tydfil)
• Scotland (Glasgow, Edinburgh, Aberdeen, Dundee, Stirling, Perth)
Whether an EPC is required depends on the type, use and legal status of the property.
EPCs are required in a range of circumstances, including relevant properties that are constructed, sold or rented. There are also specific requirements and exemptions that may apply to different types of buildings.
For social housing providers in England, new energy-efficiency requirements are being introduced which will require applicable social homes to meet EPC C or equivalent standards using reformed EPC metrics by 2030, subject to valid exemptions.
If you are unsure whether an EPC is required for your property, we can help you understand what assessment is appropriate.
An EPC is generally valid for 10 years. A new EPC can also be produced before the existing certificate expires if required.
For social housing providers, current government requirements also make having a valid EPC important when demonstrating compliance with the new social rented sector energy-efficiency standard.
An EPC rates a property’s energy efficiency from A to G.
An A rating represents the highest level of energy efficiency, while G represents the lowest. The certificate also provides recommendations for potential improvements that could make the property more energy efficient.
The action required depends on the type of property and which energy-efficiency requirements apply.
For properties covered by the private rented sector Minimum Energy Efficiency Standards (MEES), an F or G rating can mean that the property cannot legally be let unless the required improvements have been made or a valid exemption applies.
For social housing, different requirements apply. In England, social rented properties will be subject to the new EPC C or equivalent standard from 2030, subject to valid exemptions.
If your property has a low EPC rating, we can help you understand the assessment and identify potential areas for improvement.
Yes. Whether you need EPCs for a small number of properties or a larger portfolio, we can coordinate assessments and provide the relevant certificates for each property.
For larger portfolios, there may also be opportunities to use appropriate assessment approaches for similar properties, where the relevant requirements and assessor methodology allow.
We regularly support supported housing providers with property compliance across multiple locations, making it easier to manage assessments and maintain up-to-date records across your portfolio.
For social housing in England, new Minimum Energy Efficiency Standards will require homes to achieve EPC C or equivalent on one of the new energy-efficiency metrics by 1 April 2030, unless a valid exemption applies. A second EPC C metric will then be required by 1 April 2039.
If you’re a landlord or developer planning to offer a property to a supported housing provider, it’s important to understand which requirements apply to the property and whether improvements may be needed.
An up-to-date EPC can help you understand the property’s current energy performance and identify potential improvements.
An EPC focuses on the energy performance of a property and does not assess the wider risk of fire.
A Fire Risk Assessment looks at fire hazards, the likelihood of fire and the measures required to protect residents, staff and visitors.
For supported housing providers, both can form part of a wider approach to maintaining safe and compliant properties.
We regularly help supported housing providers manage both as part of their wider compliance requirements.
Find out more about our Fire Risk Assessments
If your property has gas appliances or gas systems, separate gas safety requirements may apply.
An EPC assesses the energy performance of the property but does not replace the required inspection, maintenance or safety checks for gas appliances and installations.
For properties with gas appliances, supported housing providers should ensure that the appropriate gas safety arrangements are in place.
We can help supported housing providers manage their wider property compliance requirements.
Find out more about our Gas Safety.
An EPC and Damp Survey assess different aspects of a property, but they can be complementary.
An EPC looks at the property’s energy performance, including factors such as insulation, heating and ventilation. A Damp Survey investigates issues such as damp, condensation and mould, helping to identify their underlying causes.
There can be a connection between energy efficiency and damp. Properties that are difficult to heat, have inadequate insulation or poor ventilation can be more susceptible to condensation and mould. However, an EPC does not diagnose damp or identify its cause.
If you have concerns about damp, condensation or mould in a supported housing property, a dedicated Damp Survey can provide a more detailed assessment.
We regularly help supported housing providers assess both energy performance and property condition as part of their wider compliance requirements.
Find out more about our Damp Surveys.
We help you identify what could put your residents at risk and give you a clear plan to make your property safer.
Our assessments are carried out in line with the Regulatory Reform (Fire Safety) Order 2005, the Fire Safety Act 2021, PAS 79-1:2020 (care homes and non-domestic premises) and BS 9792:2025 (supported housing, HMOs and residential dwellings).
With practical, straightforward reporting, you’ll know exactly what needs to be done, feel confident you’re covered and be ready for any inspection.
We help you find out whether asbestos is present in your property and manage it properly.
Our surveys are conducted under the Control of Asbestos Regulations 2012 and follow HSG264 guidance, meaning your Management Survey or Refurbishment/Demolition Survey meets the legal standard required for supported housing and care properties.
With clear, practical reporting, your residents are protected, your contractors are safe and you have the documentation to prove you’ve done things right.
We help you protect vulnerable residents from the serious health risks of Legionella and put a clear water safety plan in place.
Our assessments follow HSE L8 ACOP, HSG274 and BS 8580-1:2019, which are the core standards that define how Legionella risk must be identified and controlled in residential and care settings.
With a thorough assessment and tailored Scheme of Control, your water systems stay safe, monitored and compliant all year round.
We provide professional PAT Testing (Portable Appliance Testing) for supported housing providers, helping you keep portable electrical equipment safe and appropriately maintained.
Our PAT testing service identifies damaged or faulty appliances through visual inspections and appropriate electrical testing, helping reduce the risk of electric shock, electrical faults and fire.
With clear reporting across your properties, we help you maintain a consistent approach to portable electrical equipment safety and compliance.
We provide professional Emergency Lighting Servicing for supported housing providers, helping you maintain emergency lighting systems across your properties.
Our servicing includes the inspection, testing and maintenance of emergency lighting systems, helping ensure escape routes and other areas have appropriate illumination when normal lighting fails.
We provide professional Fire Alarm Servicing for supported housing providers, helping maintain fire detection and alarm systems across supported accommodation properties.
Our servicing includes the inspection, testing and maintenance of fire alarm systems, helping identify faults and maintain effective fire detection and warning for residents, staff and visitors.
Fire alarm systems provided as part of a property’s fire safety measures must be appropriately maintained. The Regulatory Reform (Fire Safety) Order 2005 places duties on the Responsible Person to maintain relevant fire safety measures in efficient working order and good repair.
We provide professional Gas Safety services for supported housing providers, helping you maintain safe gas appliances, fittings and flues across your properties.
Our annual gas safety checks are carried out by Gas Safe registered engineers in accordance with the Gas Safety (Installation and Use) Regulations 1998, helping identify safety issues and maintain clear records of the checks completed.
Identify damp, mould and moisture issues before they become bigger property problems. Our surveys help supported housing providers understand the condition of their properties and document findings clearly.
Our non-intrusive assessments use visual inspection, photographic evidence and moisture-meter readings to identify potential causes and recommend appropriate next steps.
We carry out assessments with reference to the Housing Act 2004 and HHSRS, supporting providers where applicable in responding to their responsibilities under Awaab’s Law.
Give us a call or drop us a message on WhatsApp. Tell us a bit about your property and requirements, and our team will be happy to get back to you with a fast quote.
