Professional emergency lighting servicing for supported housing providers.
We ensure emergency lighting systems are inspected, tested and maintained so they can provide illumination when normal lighting fails.
Our emergency lighting servicing provides a practical approach to routine inspection, testing, maintenance and reporting across individual properties or larger supported housing portfolios.
Emergency lighting servicing is the inspection, testing and maintenance of emergency lighting systems to help ensure they remain in effective working order.
Emergency lighting is designed to provide illumination when the normal lighting supply fails, helping residents, staff and visitors safely navigate escape routes and exits during an emergency.
Emergency lighting systems can include:
• Emergency lighting units and luminaires
• Emergency exit signs
• Lighting along escape routes and stairways
• Lighting around fire exits and other areas requiring illumination during an emergency
The type and extent of emergency lighting needed will depend on the property, its layout, how it is used and the findings of the fire risk assessment.
Emergency lighting systems should be regularly inspected, tested and maintained where they form part of the property’s fire safety arrangements.
If normal lighting fails during an emergency, residents, staff and visitors need to be able to see escape routes, exits and changes in floor level.
This can be particularly important in supported housing, where residents may have mobility needs, require assistance during evacuation or be unfamiliar with emergency escape routes.
Regular inspection and testing can help identify issues such as failed lamps, damaged fittings, battery problems or other faults that could prevent emergency lighting from operating correctly when it is needed.
For supported housing providers, maintaining clear records of emergency lighting inspections, testing and remedial works can also support wider fire safety management.
Supported housing providers and other responsible persons have legal responsibilities for managing fire safety within their premises.
Our emergency lighting servicing is carried out with reference to the applicable fire safety legislation, British Standards and guidance, including:
• Regulatory Reform (Fire Safety) Order 2005
• Fire Safety Act 2021
• BS 5266-1:2025
• BS EN 1838:2024
We are the UK’s only dedicated compliance service focused entirely on supported housing providers. We provide practical, dependable compliance support built around the needs of supported housing providers.
We specialise in supported housing compliance, providing end-to-end compliance services for supported housing providers, landlords and housing organisations across the UK. From one property to a nationwide portfolio, you’ll have one trusted compliance partner.
Our assessors are DBS checked and trained to Safeguarding Level 3, giving supported housing providers confidence that every site visit is carried out professionally, responsibly and with an understanding of vulnerable resident environments.
Based in Manchester, we provide supported housing compliance services across the UK, with a particular focus on Greater Manchester and the wider North West. Wherever your properties are located, we’re ready to help.
Our compliance reports are written in plain English, with clear findings, practical recommendations and documentation that’s ready to use. No unnecessary jargon, just reports that help you act quickly and stay compliant.
We help supported housing providers stay ahead of renewals, inspections and compliance deadlines with proactive reminders, dependable communication and a responsive team that keeps everything on track.
We coordinate your compliance services in one place, reducing administration, saving time and making property compliance easier to manage, so you can focus on supporting your residents.
“We use The Compliance Company for all of our Supported Housing properties, and have been delighted with the service they provide.
They deal with all of our annual certificates to ensure we are always compliant, we are provided with a folder of all of our up to date certificates and have signed up to their monthly direct direct package so we can manage our cashflow better.
Great service for supported housing or care providers looking for a single point of accountability on their properties”
“I have used Ryan and his team on several occasions for various property Compliance Certificates, both as a private landlord and as a Supported Housing organisation.
His communication is excellent, and Certificates are received within a timely manner, no ridiculously long waits for appointments, and he is as flexible as possible should an urgent requirement occur.”
“Great service and report issued very quickly. As a landlord we would highly recommend to other landlords.“
We provide Emergency Lighting Servicing across the UK for supported housing providers, care providers, managing agents, nominated individuals, and responsible persons, delivering compliance services that help keep residents safe and organisations compliant.
Our surveyors regularly work across:
• Greater Manchester (Manchester, Salford, Bolton, Stockport, Oldham, Rochdale, Bury, Tameside, Trafford, Wigan)
• Merseyside (Liverpool, Wirral, St Helens, Southport, Knowsley, Sefton)
• Cheshire (Chester, Warrington, Crewe, Macclesfield, Northwich, Ellesmere Port, Wilmslow)
• Lancashire (Preston, Blackburn, Blackpool, Burnley, Accrington, Rossendale, Chorley, Lancaster)
• West Yorkshire (Leeds, Bradford, Wakefield, Huddersfield, Halifax, Dewsbury, Batley)
• South Yorkshire (Sheffield, Doncaster, Rotherham, Barnsley)
• North Yorkshire (York, Harrogate, Scarborough, Ripon, Selby, Skipton)
• East Midlands (Derby, Nottingham, Leicester, Derbyshire, Nottinghamshire, Leicestershire)
• Staffordshire (Stoke-on-Trent, Stafford, Tamworth, Newcastle-under-Lyme, Burton upon Trent)
• West Midlands (Birmingham, Coventry, Wolverhampton, Solihull, Walsall, Dudley, Sandwell)
• North East (Newcastle, Sunderland, Gateshead, Middlesbrough, Darlington, Durham)
• East Anglia (Cambridge, Norwich, Ipswich, Peterborough)
• Greater London (Central, North, South, East, West London)
• Kent (Maidstone, Canterbury, Medway, Ashford, Dartford, Tunbridge Wells)
• Surrey (Guildford, Woking, Reigate, Epsom, Redhill)
• Essex (Chelmsford, Colchester, Basildon, Southend-on-Sea, Harlow)
• South Coast (Hampshire, Sussex, Portsmouth, Southampton, Brighton, Eastbourne)
• South West (Bristol, Devon, Cornwall, Somerset, Gloucestershire, Plymouth, Exeter, Bath, Gloucester, Cheltenham, Taunton)
• South Wales (Cardiff, Newport, Swansea, Bridgend, Merthyr Tydfil)
• Scotland (Glasgow, Edinburgh, Aberdeen, Dundee, Stirling, Perth)
Emergency lighting should be regularly inspected, tested and maintained. Government fire safety guidance gives examples of monthly functional testing and annual testing and maintenance by a competent person, although the appropriate testing regime can depend on the system and premises.
For supported housing, we recommend 6-monthly servicing plus monthly in-house function test.
Emergency lighting is required where necessary as part of the fire safety arrangements for the premises. The Fire Safety Order requires adequate emergency lighting where escape routes and exits require artificial illumination, subject to the circumstances of the premises.
The need for emergency lighting should be considered as part of the property’s fire risk assessment.
Emergency lighting servicing can include inspection of emergency lighting units and exit signs, functional testing, full-duration testing where required, checking for faults and providing clear records of the work carried out.
Any faults identified should be investigated and appropriate remedial action taken as soon as reasonably practicable.
Depending on the issue, this could involve repairing or replacing a faulty fitting, battery or other component.
A Fire Risk Assessment and emergency lighting servicing serve different purposes.
The Fire Risk Assessment identifies fire hazards and assesses the risk to people within the property, including whether emergency lighting is required and whether the existing provision is adequate.
Emergency lighting servicing is then used to inspect, test and maintain the system where it is provided.
We regularly help supported housing providers manage both as part of their wider fire safety responsibilities.
Find out more about our Fire Risk Assessments.
Yes, these are separate fire safety systems.
Emergency lighting helps provide illumination when normal lighting fails, while fire alarm servicing focuses on ensuring the fire detection and alarm system operates correctly.
Where both systems are provided, they should be appropriately maintained and tested as part of the property’s wider fire safety arrangements.
We regularly help supported housing providers manage both services across their properties.
Find out more about our Fire Alarm Servicing.
Emergency lighting servicing and PAT testing cover different areas of electrical safety.
Emergency lighting servicing focuses on the emergency lighting system, while PAT testing involves the inspection and, where appropriate, electrical testing of portable and transportable electrical equipment.
Having both services can help supported housing providers manage different aspects of electrical and fire safety across their properties.
Find out more about our PAT Testing.
Yes. We provide emergency lighting servicing for supported housing providers managing individual properties and larger portfolios.
We can help coordinate servicing across multiple locations and provide clear records to help you maintain a consistent approach to emergency lighting management.
We help you identify what could put your residents at risk and give you a clear plan to make your property safer.
Our assessments are carried out in line with the Regulatory Reform (Fire Safety) Order 2005, the Fire Safety Act 2021, PAS 79-1:2020 (care homes and non-domestic premises) and BS 9792:2025 (supported housing, HMOs and residential dwellings).
With practical, straightforward reporting, you’ll know exactly what needs to be done, feel confident you’re covered and be ready for any inspection.
We help you find out whether asbestos is present in your property and manage it properly.
Our surveys are conducted under the Control of Asbestos Regulations 2012 and follow HSG264 guidance, meaning your Management Survey or Refurbishment/Demolition Survey meets the legal standard required for supported housing and care properties.
With clear, practical reporting, your residents are protected, your contractors are safe and you have the documentation to prove you’ve done things right.
We help you protect vulnerable residents from the serious health risks of Legionella and put a clear water safety plan in place.
Our assessments follow HSE L8 ACOP, HSG274 and BS 8580-1:2019, which are the core standards that define how Legionella risk must be identified and controlled in residential and care settings.
With a thorough assessment and tailored Scheme of Control, your water systems stay safe, monitored and compliant all year round.
We provide professional PAT Testing (Portable Appliance Testing) for supported housing providers, helping you keep portable electrical equipment safe and appropriately maintained.
Our PAT testing service identifies damaged or faulty appliances through visual inspections and appropriate electrical testing, helping reduce the risk of electric shock, electrical faults and fire.
With clear reporting across your properties, we help you maintain a consistent approach to portable electrical equipment safety and compliance.
We provide professional Energy Performance Certificates (EPCs) for supported housing providers, helping you understand the energy efficiency of your properties.
Our EPC assessments provide an A–G energy efficiency rating and recommendations for potential improvements, giving you a clear picture of your property’s energy performance and helping you meet applicable energy-efficiency requirements.
We provide professional Fire Alarm Servicing for supported housing providers, helping maintain fire detection and alarm systems across supported accommodation properties.
Our servicing includes the inspection, testing and maintenance of fire alarm systems, helping identify faults and maintain effective fire detection and warning for residents, staff and visitors.
Fire alarm systems provided as part of a property’s fire safety measures must be appropriately maintained. The Regulatory Reform (Fire Safety) Order 2005 places duties on the Responsible Person to maintain relevant fire safety measures in efficient working order and good repair.
We provide professional Gas Safety services for supported housing providers, helping you maintain safe gas appliances, fittings and flues across your properties.
Our annual gas safety checks are carried out by Gas Safe registered engineers in accordance with the Gas Safety (Installation and Use) Regulations 1998, helping identify safety issues and maintain clear records of the checks completed.
Identify damp, mould and moisture issues before they become bigger property problems. Our surveys help supported housing providers understand the condition of their properties and document findings clearly.
Our non-intrusive assessments use visual inspection, photographic evidence and moisture-meter readings to identify potential causes and recommend appropriate next steps.
We carry out assessments with reference to the Housing Act 2004 and HHSRS, supporting providers where applicable in responding to their responsibilities under Awaab’s Law.
Give us a call or drop us a message on WhatsApp. Tell us a bit about your property and requirements, and our team will be happy to get back to you with a fast quote.
